Consultation

2. Customer Consult PIIOP 24 11 2015 V2

Part of Murray Irrigation's PIIOP rollout involves extensive and targeted consultation to enable customer input to determine the capacity, location and number of outlets to our customers' landholdings, as well as identify any opportunities to rationalise the number of outlets or other infrastructure to help reduce our capital and maintenance costs.

The customer consultation program operates under criteria which was developed considering the company's diverse customer base, number of outlets, water use history and availability of funds. Currently the team is consulting to the west of Deniliquin.

At the end of June 2015, landholdings which account for nearly 60 percent of Murray Irrigation's outlets, had been consulted within the consultation program, on target for completion by August 2016.

The outlet consultation process for PIIOP was revised in January 2014. Customers are now issued with a 'Notice of Assessment' instead of a 'Formal Agreement' following the conclusion of consultation with our staff. This revised process will streamline the consultation process and is necessary given the limited timeframe to implement works under the PIIOP Funding Agreement with the Commonwealth.

To view Murray Irrigation's Outlet and Meter Strategy information brochure, click here.

If you wish to speak to a member of our friendly Customer Consultation team, call reception on T. 1300 138 265.

2. Induction Brochure Cover

Customer induction for new outlets brochure (3.42MB)