Tuesday 18 April, 2023

Please place autumn orders by Friday 21 April if you plan to water in late April or May. Your orders will help determine guaranteed supply and closure dates. 

Place orders via bit.ly/MILWaterOrdering. 

Orders can be cancelled or altered.

Notification SMS has been switched on to alert customers of pending orders.

More on orders and Winter Operations here. 

New website and Talking Water refresh

On Friday last week, we launched our new and improved website with a fresh design and a dedicated Customer Resources Hub providing essential tools to help meet your water needs. 

Over time, you’ll continue to find more info in the Customer Resources Hub. 

If you experience any trouble using the new website, call Customer Operations.

Future editions of Talking Water will also be refreshed to help you get the information you need for your business. 

2023 Winter maintenance activities

Work continues on our preventative maintenance and weed strategy including:

• 174 regulator or offtake concrete remedial works,
• 132 civil and mechanical repairs and upgrades, 
• 218 slip meter outlet cleans,
• 260km of channel de-silting, and
• 138 erosion control jobs on structures.
  

Maintenance strategy explained

In areas closed for winter, the following activities are completed. 

1.     Preventative inspections

When channels are drained, assets are inspected to determine their condition and plan work required for next time the channel is drained. 

Urgent repairs identified are undertaken immediately. 

2.     Mechanical and civil assets

Offtake and regulator structures are repaired and a coating to protect and extend the life of the concrete is applied. 

Batter protection is checked and extended to stop erosion around structures.

Mechanical assets, such as gates, are serviced, repaired, and components replaced to prolong their life. 

3.     Weeds and channel integrity 

Channel efficiency is maintained by removing weeds and rebuilding banks which are badly eroded or have inadequate freeboard. 

DPE Indicative allocation for 2023-24

The Department of Planning and Environment (DPE) released a Water Allocation Statement on 17 April, noting indicative allocation for 2023-24 “… is likely to be a commencing general security allocation of around 35% of entitlement.” 

Subscribe for the Department’s updates.