Murray Irrigation

About Murray Irrigation

We are Australia’s largest private environmental and irrigation water delivery company.

On 3 March 1995, the NSW Government privatised the irrigation system in the NSW Murray Valley and Murray Irrigation Limited was born. We are an unlisted, public company. Our irrigators are also our shareholders. 


We are licensed to operate by the NSW Government, with general security entitlements to the NSW Murray Regulated River resource.

What would you like to know about Murray Irrigation?

Our Vision

Delivering for a stronger Southern Riverina.

Our Mission

Sustainably manage the efficient delivery of our region’s precious water resources and promote the economic success of local agribusiness by delivering for our farmers, community and environment and always adhering to our core values.

Our 2023 Objectives

  1. Deliver water efficiently and cost effectively
  2. Provision financially and physically for the intergenerational sustainability of MIL’s infrastructure
  3. Advocate only on issues which MIL can materially influence to further our business objectives
  4. Develop a capable workforce, systems and processes which can deliver the company’s objectives

Download our 2023 Strategic Plan below.

2023 Strategic Plan

Our Core Values

Wellbeing and safety

The wellbeing and safety of our employees, customers and community is one of our primary values.


Accountability

We will be accountable, transparent and ethical in everything we do.


Teamwork

Teamwork empowers our performance and ability to achieve objectives.

Embrace change

We support and encourage innovation to meet our evolving needs.


Respect

We create positive relationships through mutual respect between our employees and customers.

Policies

Here you’ll find answers to some of our most commonly asked questions. 

If you can’t find what you’re looking for, call our Customer Operations team on 1300 138 265 and they will be happy to assist you further.

  • Whistleblowing Policy

    The Policy outlines Murray Irrigation’s commitment to fostering a culture of compliance, ethical behaviour and good corporate governance.


    Download PDF

  • Whistleblowing Procedure

    This Procedure ensures all employees and shareholders are aware of their rights and responsibilities when reporting misconduct via our Whistle Blowing service.


    Download PDF

  • Board Charter

    This defines the role, responsibilities, structure and processes of the Board of Murray Irrigation.


    Download PDF

  • Code of Conduct

    This Code of Conduct outlines the principles that are expected to be upheld and explains the specific conduct required when undertaking work for Murray Irrigation.


    Download PDF

  • Compliance Policy

    This Policy explains Murray Irrigation’s approach to customer and third party compliance, to ensure that compliance activities are consistent, fair and credible.


    Download PDF

  • Constitution

    This document outlines the fundamental principals to which Murray Irrigation is governed.


    Download PDF



  • Customer Charter

    This charter describes the standards of service that Murray Irrigation customers can expect from the company. This charter also describes the rights and obligations of Murray Irrigation and its customers.


    Download PDF

  • Director’s Handbook

    This document provides a reference source for Directors regarding Board operations and the conduct expected of Directors, along with procedures and protocols relevant to Board business and Directors’ duties.


    Download PDF

  • Distribution Rules

    This Policy should be read in conjunction with the contract and a number of other resources to understand the rules of distribution.


    Download PDF

  • Entitlements Contract

    This document contains the fundamentals of the entitlements contract.


    Download V20 PDF

    Download V19 PDF

  • Extraction Policy

    The purpose of this Policy is to document Murray Irrigation’s requirements to allow customers to extract water from:

    1. The Company’s Drainage Works; and
    2. The Company’s Supply Channel Escapes

    Download PDF

  • Fees and Prices Policy

    This Policy should be read in conjunction with the contract and a range of other resources.


    Download PDF

  • Land Sustainability Guidelines

    These guidelines document Murray Irrigation’s commitment to achieving a balance between environmental responsibility and agricultural production.


    Download PDF

  • Privacy Policy

    This Privacy Policy describes how Murray Irrigation Limited collects, uses, discloses and manages personal information.


    Download PDF

  • Selection and appointment of directors policy

  • Transfer Rules Policy

    This policy should be read in conjunction with the contract and a range of other resources.


    Download 2019 PDF

    (accompanying Entitlements Contract Version 20)


    Download 2014 PDF

    (accompanying Entitlements Contract Version 19)

  • Works Policy

    The Policy contains the principles and procedures relevant to the efficient maintenance of Murray Irrigation’s supply and drainage channel infrastructure.


    Download PDF

  • Workplace Gender Equality Public Data

Annual Reports

Annual Report 2024

The 2024 Murray Irrigation Limited Annual Report is a summary of operations and financial performance of the Company from 1 July 2023 to 30 June 2024. 


Operations and performance for this period have been measured against key reporting areas in addition to meeting our statutory financial reporting responsibilities.

 

The 2024 Murray Irrigation Limited Annual Report provides a concise and comprehensive summary. 


The objective of this report is to 

provide information to our shareholders to demonstrate our transparency, accountability, and performance. 

Annual Report 2023

The 2023 Murray Irrigation Limited

Annual Report is a summary of operations

and financial performance of the company

from 1 July 2022 to 30 June 2023.


Operations and performance for this

period have been measured against

key reporting areas in addition to

meeting our statutory financial reporting

responsibilities.


The 2023 Murray Irrigation Limited

Annual Report provides a concise and

comprehensive summary.


The objective of this report is to

provide information to our shareholders

to demonstrate our transparency,

accountability, and performance. 

Annual Report 2022

The 2022 Murray Irrigation Limited

Annual Report is a summary of operations

and financial performance of the company

from 1 July 2021 to 30 June 2022.


Operations and performance for this

period have been measured against

key reporting areas in addition to

meeting our statutory financial reporting

responsibilities.


The 2022 Murray Irrigation Limited

Annual Report provides a concise and

comprehensive summary.

Annual Report 2021

The 2021 Murray Irrigation Limited Annual Report is a summary of operations and financial performance of the Company from 1 July 2020 to 30 June 2021. 


Operations and performance for this period have been measured against key reporting areas in addition to meeting our statutory financial reporting responsibilities. 


The 2021 Murray Irrigation Limited Annual Report provides a concise and comprehensive summary. 


The objective of this report is to provide information to our shareholders to demonstrate our transparency, accountability, and performance.

Annual Report 2020

This report is a concise summary of the operations and financial performance of Murray Irrigation Limited from 1 July 2019 to 30 June 2020. 


Operations and performance for this period have been measured against key reporting areas in addition to meeting statutory financial reporting responsibilities.

Annual Report 2019

This report is a concise summary of the operations and financial performance of Murray Irrigation Limited from 1 July 2018 to 30 June 2019. 


Operations and performance for this period have been measured against key reporting areas in addition to meeting statutory financial reporting responsibilities.

Past Annual Reports

Health and Safety

Safety is our number one priority. The entire Murray Irrigation is committed to the safety, health and wellbeing of all staff, contractors, landholders and the general public to ensure we remove exposure to safety risks.


We believe that all safety incidents are preventable through the correct planning and execution of our work.


Our goal is to develop a Zero Harm culture that cares for our people and our environment.

Work Health & Safety Policy

Safety Objective

Our Aim


We’re committed to developing, implementing, maintaining, and constantly improving strategies and processes to ensure all activities take place at the highest level of safety performance.


Our training


An annual training plan for the business ensures our employees are safe, knowledgeable and compliant for all higher risk activities at all times. Safety leadership development is a goal we are also working towards to compliment our system and build a strong leadership culture.

Our safety culture


While we continue to develop and embed a strong safety culture in all of our activities, we are also concentrating on building our safety leadership capacity to more effectively influence and motivate others to adopt health and safety as an important work goal.


Health and wellbeing


To support our employees in their overall physical, mental and emotional wellbeing we have introduced a health and wellbeing program coupled with our internal frameworks, supporting our value; wellbeing and safety.


Submissions

Latest Murray Irrigation submissions.

2024

18th september 2024

Murray Irrigation Limited 

Draft Principles of a National Water Agreement Discussion Paper


Download PDF

12th July 2024

Murray Irrigation Limited 

Response to the Draft NSW Murray Regional Water Strategy


Download PDF

9th May 2024

Response to a future National Water Agreement


Download PDF

3RD May 2024

Submission to the National Water Reform 2024 - Interim Report 

Productivity Commission


Download PDF

23rd February 2024

Submission to the Review of the NSW Murray and Lower Darling Regulated Rivers Water Sharing Plan


Download PDF

2023

17th November 2023

Feedback regarding the Murray Regional Water Strategy- Climate and Hydrological Modelling, and Regional Challenges


Download PDF

31st october 2023

Senate Standing Committees on Environment and Communications - The Water Amendment (Restoring Our Rivers) Bill 2023 - Irrigation Infrastructure Operators Statement


Download PDF

29th september 2023

Submission to Senate Environment and Communications Legislation Committee on Water Amendment (Restoring Our Rivers) Bill 2023 


Download PDF

31st July 2023

Submission to Productivity Commission MDBP Implementation Review


Download PDF

3rd July 2023

Ideas to Deliver the Murray-Darling Basin Plan


Download PDF

3rd February 2023

National Reconstruction Fund


Download PDF

2022

9th  December 2022

Food Security In Australia


Download PDF

30th November 2022

Employment Whitepaper


Download PDF

1st July 2022

Water Trading Inquiry


Download PDF

19th may 2022

Response to the Murray Regional Water Strategy 


Download PDF

28th February 2022

Inquiry into Food Production and Supply in NSW


Download PDF

2021

29th  September 2021

Regional Telecommunications Review


Download PDF

12th August 2021

Floodplain Harvesting


Download PDF

29th July 2021

IVT Transfer


Download PDF

27th  July 2021

Legislation for Inspector General


Download PDF

15th June 2021

Proposed Amendments to the Snowy Water Licence


Download PDF

29th March 2021

IPART Review of Water NSW’s Rural Bulk Water Prices and WAMC Water Management Prices - Response to draft report


Download PDF

2020

30th  otober 2020

ACCC Murray Darling Basin water markets inquiry


Download PDF

28th august 2020

National Water Reform Productivity Commission Inquiry


Download PDF

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