Improving connectivity in Wakool and Moulamein

Farmers from the Wakool region have been provided with an update on efforts to improve their communication and connectivity.

At a recent forum organised by Murray Irrigation Ltd, representatives from Telstra and NBN Co travelled to Wakool and provided valuable information to those in attendance.

The forum was addressed by Telstra Regional General Manager Steve Tinker, who travelled from Bendigo, and NBN Co Community Engagement Specialist Riverina Michael Palmer, from Albury.

Mr Tinker explained the 3G network closure, which is planned to start on 28 October 2024, why it is being done and what happens once 3G is shut down.

“Moving customers onto 4G and 5G services will mean a big leap forward for mobile connectivity across Australia. It will allow us to repurpose the 3G spectrum so we can extend our 5G network and create a more reliable network and a better experience for our customers,” Mr Tinker said, adding “closing Australia’s 3G network is a significant step that will lead to improved connectivity for the nation.” 

He said there was a commitment to provide equivalent network coverage on the 4G network before the 3G network is shut off.

To complement the forum and help people from the Wakool region with their concerns, a Telstra mobile network technician met with customers at their homes to help them understand the challenges and what could be done to improve their service.

“At the forum we also discussed where technology is heading and in particular, Low Earth Orbit satellites. In July this year, we announced we’re now working with Starlink to deliver LEO satellite connectivity to provide voice and fixed broadband services in remote and hard to reach places.

“As part of this, in a world-first consumer offering, Telstra will be able to provide home phone service and Starlink broadband services as a bundle offer,” Mr Tinker explained. 

He also advised the forum that next year Telstra would be working towards a trial of direct to handset (DTH) satellite service for basic connectivity (initially text only) for customers outside its terrestrial mobile network coverage. 

Mr Palmer provided information on a $3.7 million Fixed Wireless Broadband project for Wakool and Moulamein. The project, funded under the Australian Government Round 3 Regional Connectivity Program, will provide Fixed Wireless Broadband to both towns and surrounding areas.

He also explained NBN’s Sky Muster Plus Premium plans, which have introduced more satellite connectivity for people across rural and regional Australia. They offer options for higher speeds and uncapped data usage, different wholesale prices and new features for remote access. 

The forum was attended by MIL Chief Executive Officer Ron McCalman, who said the event was an example of how the company can use its relationships to assist shareholders. 

“Effective communication is a key issue for many MIL shareholders, especially with the 3G shutdown. We could see benefit in facilitating the forum, which proved a valuable information sharing opportunity,” Mr McCalman said. 

He thanked Mr Tinker and Mr Palmer for travelling considerable distances to attend and explain their respective developments, which can provide positive outcomes for MIL shareholders. 

Rural and regional customers are also advised they can access free and independent connectivity support and advice via the Australian Government funded Regional Tech Hub. Details are available at www.regionaltechhub.org.au