Talking Water -Tuesday 12 September, 2023

This week's contents

Operations

• Outlet operating times
• Order cut off time for starts, changes and finishes
• Summer irrigation intentions
• 'How To' Customer Portal workshops
• Water Delivery Performance
• Talking Water data to 12 September

Business

• Customer Information Sessions this week
• Member Director election

Industry

• Elmore Field Days
• NFF national conference 
  

Operational Update

Outlet operating times

Outlets start, finish, and change within 30 minutes of the standard operating time. 
 
The control system moves regulators to add or remove water in your pool at the same time as outlets open, close or change, to keep the water levels steady and ensure all customers get their orders. 
 
The control system outlet and channel execution process is shown in the diagram below: 

If your outlet has not operated after 30 minutes please contact us.

The standard operating time and its Operational Area for each of your outlet/s are listed on the My Outlets page of your Customer Portal.



Order cut off time for starts, changes and finishes

Order starts, changes or finishes need to be placed before 6:30am or 6:30pm for the order to be activated in the next execution time.

The order notice period in Normal Mode 3 (our current Mode) is notice of up to one day. 

Our Season Operating Plan sets the parameters for each Mode of Operation, including level of service, order notice period and channel levels. 

Summer irrigation intentions

With full allocation early in the season, we're expecting another busy year.

Over the last month, we have been contacting customers in known areas affected by restrictions in big delivery years to prepare for the high demand. 

Murray Irrigation completes Irrigation Intentions surveys several times throughout the year. 

These surveys provide critical operational intelligence, enabling us to effectively and efficiently operate the channel system and identify any potential hot spots throughout the system. 

If your channel is identified as a potential demand hotspot, we will contact you to discuss possible impacts on your orders.   

Read our Restrictions and Flow Shares Fact Sheet for more information. 



If you believe there may be demand issues on your channel and you haven’t been contacted yet, please call us on 1300 138 265 or email us to let us know your summer irrigation intentions: customersupport@murrayirrigation.com.au 

Customer Portal 'How To' workshops - Register your interest

Murray Irrigation is seeking expressions of interest for individuals who would be interested in attending a workshop demonstrating the use of our Customer Portal.

The session/s will outline the core Customer Portal actions, such as how to change or cancel an order, how to change your password and how to manage your orders on your mobile phone, tablet or on a computer. 

Email customersupport@murrayirrgation.com.au to register your interest.

You can also view our Water Ordering Guide for step by step instructions to help use the Customer Portal to start, change, and finish orders.   

Water Delivery Performance - 4/09/2023 to 10/09/2023

Talking Water data  12/09/2023

All the detailed data for Murray Irrigation allocations, delivery, channel flow and Water Exchange temporary trade data is available on our company web page below. 



To see the latest data for Murray system storages and rivers, visit the Murray-Darling Basin Authority's River data page. 

Additional resources 

MDBA weekly report
NSW Water allocation statements
Rainfall and evaporation
Barmah Choke trade balance

The information and data provided in Talking Water is for general reference purposes only. We take best endeavours to ensure accuracy. 

Business Update

Reminder: Customer Information Sessions this week

Don't forget about the three Customer Information Sessions Murray Irrigation is hosting in Deniliquin, Finley and Wakool this Wednesday and Thursday to discuss our recently announced strategy to future-proof the company.

These sessions will provide you the opportunity to hear directly from Murray Irrigation about our generational business review, our findings, and the path we have chosen to secure the long-term future of water delivery in our footprint. 

We encourage customers to attend one of the sessions to understand how this strategy will be implemented and to discuss what this will mean for you and your business. 

The dates and details are as follows: 

Deniliquin 
Date: Wednesday 13 September
Time: 4.00pm
Venue: Deniliquin RSL 

Finley 
Date: Thursday 14 September
Time: 8.00am
Venue: Finley RSC 

Wakool 
Date: Thursday 14 September
Time: 4.00pm 
Venue: Wakool Services Club 

For more information on our Business Review, the Board’s chosen solution, as well as explainer videos, fact sheets and frequently asked questions, please visit Murray Irrigation's website.

For any questions, please call 1300 138 265 or email review@murrayirrigation.com.au

Member Director election

We are now into week two of Murray Irrigation's 2023 Member Director election. 

The five candidates who are contesting the three available Member Director positions on the company’s Board are as follows (order has been determined by random draw): 

• Brendan Barry
• Ryan Gleeson
• Troy Mauger
• Noel Baxter
• Steven Fawns

Shareholders have until 9.00am AEDT Monday 2 October 2023 to cast their vote.

We are conducting this year's ballot electronically using independent third-party provider, Vero Voting. If you are yet to receive your voting details, please contact Vero Voting on T: 1300 702 898 (between 10.30am and 7.00pm AEST). If calling outside of these hours, you will be able to leave a message with your contact number and a Vero Voting representative will return your call.

A 'How to vote' instruction guide is available on our website to help step you through the process.   

Shareholders who may not have internet access are more than welcome to drop-in to our Deniliquin or Finley office between 8.30am and 5.00pm, Monday to Friday, to cast their vote.
 
Further information about our 2023 Member Director election, including candidate statements, our 'How to vote' guide, frequently asked questions and how Murray Irrigation’s optional preferential voting system works, can be found on Murray Irrigation's website.

Industry News

Elmore Field days

The Elmore Field Days is back again - being held this year on 3, 4 and 5 October at the Elmore Events Centre.

This year will celebrate 60 years of this iconic event, which showcases all there is to love about the agriculture industry.

With a jam packed program and a huge line-up of exhibitors, visitors are sure to discover all the latest advances in agricultural machinery and technology. 

National Farmers' Federation conference

The National Farmers’ Federation National Conference is the pre-eminent event for Australia’s farm sector – bringing farm leaders, agribusiness and government together in our nation’s capital.

This year’s theme is ‘Australia to the World’, and will focus on Australia’s role in feeding the world, our trading relationships, and our global leadership in sustainability and innovation.

When: 26-27 October

Where: Canberra's National Convention Centre.