Talking Water - Tuesday 20 August, 2024

This week's contents

Operations

• Water order period reduced
• Sustainability Product oversubscribed
• Talking Water data 

Business

• September shareholder meetings
• Flanno for a Farmer fundraiser

Industry

• Farm succession planning livestream event
• In-Season Update - Corowa
  

Water order period reduced to 30 minutes

Murray Irrigation is pleased to inform customers that all automated outlets will now only require a 30-minute notice period prior to the outlet’s standard operating time to start, change or finish an order.

 
This service level upgrade replaces the previous 6.30am and 6.30pm water ordering cutoff which, depending on customers' standard outlet operating times, means up to four hours less notice is required in the current Mode 3 - Normal season.
 
Standard order lead times (4 days) may still apply in certain circumstances.

All outlets have been configured with the change to notice times in readiness for the start of the watering season.

To find your outlet's standard operating time, and its respective Operational area, visit the 'My Outlets' page of your Customer Portal.

Murray Irrigation Customer Operations Team member, Caz Colgan, explains more in the video below. 

For more on our Modes of Operation please read the 2024-25 Season Operating Plan or for more on how to place orders and outlet configurations, see section 1.2 in the Water Ordering Guide. 

If you have any questions regarding this change, please contact the Customer Experience team on 1300 138 265 or send an email to customersupport@murrayirrigation.com.au 

To read more about the changes please see last week's Customer Update. 

Talking Water data 20/08/2024

To see the latest data for Murray system storages and rivers, visit the Murray Darling Basin Authority's River data page. 

Additional resources 

MDBA weekly report
NSW Water allocation statements
Rainfall and evaporation
Barmah Choke trade balance

The information and data provided in Talking Water is for general reference purposes only. We take best endeavours to ensure accuracy. 

A reminder that Murray Irrigation will be hosting a number of shareholder meetings from 16 to 27 September, to understand shareholder sentiment around the recent water buyback legislation and how we can work together to minimise the impact on Murray Irrigation, customers and the local community going forward.
 
To ensure Murray Irrigation is accessible to as many shareholders as possible, there will be two teams of Directors supported by members of the Executive team running concurrent meetings throughout this time frame. 
 
Specific details, including times, locations of meetings and how you can attend will be provided next week.